Contact Us

Let's Talk Ceramics

Choosing ceramic tableware, finding a gift, or adding a decorative touch to your home? Contact pootern for help with our ceramics and complementary kitchen and home accessories.

Product Questions

Please include the product name or link and tell us what you would like to know. We can help you check the listed materials, dimensions, intended use, and available care instructions for the piece you are considering.

Materials and care requirements vary by item. Before using a piece with food, in a dishwasher, microwave, or oven, or on a stovetop, check the instructions for that specific product. If anything is unclear, please contact us before use.

Order Support

For help with an order, email us with your order number, the email address used at checkout, and a brief description of your question.

Damaged or Incorrect Items

If an item arrives damaged or incorrect, please include your order number and clear photos of the item, its packaging, and the shipping label. Keep the item and packaging while we review your message and advise you on the next steps.

Contact Details

Email: louiscamryn9321@outlook.com

Phone: +1 562-555-6873

Address: 8736 Laurel Ave, Whittier, CA 90605, United States

Service Hours: Monday to Friday, 9:00 AM–6:00 PM (EST)