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Ordering ceramic tableware, a thoughtful gift, or a complementary kitchen piece? Please review the shipping information below and allow enough time for your purchase to arrive, especially when shopping for a special occasion.
We will provide an estimated delivery date for each item in your shopping cart based on the shipping address you select. Our estimated order processing and shipping times are outlined below.
Shipping is free on orders of $60 or more. A shipping fee of $6.90 applies to orders under $60.
Orders are typically processed within 2–5 business days. After dispatch, shipping usually takes 6–13 business days. The estimated delivery timeframe is 8–18 business days from the date the order is placed.
Note: These processing and shipping times apply to all products on our website. If you need your order to arrive before a specific date, please contact our customer service team in advance. We will prioritize the production and shipping of your order. Delivery dates may change due to factors beyond our control, such as severe weather, holidays, or strikes.
Please allow sufficient time for shipping.
Total receiving time = order processing time + shipping time.
You will receive a shipping confirmation email once your order is ready to ship. Please allow 2–5 business days for order processing before shipment.
After receiving the shipping confirmation email, please allow 24–48 hours for your tracking information to update.
We accept orders from the United States and selected international destinations. All orders are shipped from the United States. Our primary carriers are USPS and DHL, and our order processing time remains the same.
Any applicable customs duties or taxes are the responsibility of the buyer.
Only items that pass our quality inspection process will be shipped. We strive to meet our standards and provide you with a perfect gift.
Unpack each piece carefully and inspect it before use. If you notice cracks, chips, or other damage, do not use the item. Email us with your order number and clear photos of the item, packaging, and shipping label so we can review the issue. Please keep the item and packaging while we advise you on the next steps.
For any other questions, please email louiscamryn9321@outlook.com.
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